Privacy Policy – ph996 Online Casino Philippines

1Introduction

ph996 ("we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the ph996 platform at ph996.click. This Privacy Policy explains how we collect, use, store, share, and protect your personal information in connection with our online gaming and sportsbook services.

This policy is prepared in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. ph996 is registered with the National Privacy Commission (NPC) as required by law.

The terms "personal data" and "personal information" are used interchangeably throughout this policy and refer to any information from which you can be identified, directly or indirectly, as defined under the Philippine Data Privacy Act.

2Data Controller

ph996 acts as the Personal Information Controller (PIC) in relation to all personal data collected and processed through the ph996 platform. As the PIC, ph996 determines the purposes and means of processing your personal data.

Where ph996 engages third-party service providers to process data on its behalf (such as payment processors or identity verification services), those providers act as Personal Information Processors (PIPs) and are bound by contractual data processing agreements that impose obligations consistent with the Data Privacy Act.

ph996 has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this policy and with applicable data privacy law. Contact details for the DPO are provided at the end of this policy.

3Personal Data We Collect

ph996 collects the following categories of personal data from players:

ph996 does not intentionally collect sensitive personal information (as defined under the Data Privacy Act, such as health data, religious beliefs, or political affiliations) unless this is strictly required by law or regulation — for example, in relation to responsible gaming assessments.

4How We Collect Your Data

ph996 collects personal data through the following means:

• Account registration: When you sign up for a ph996 account, you provide us with identity and contact information directly.
• Deposits and withdrawals: Payment processing through GCash, Maya, bank transfers, and card providers generates financial data associated with your account.
• Identity verification (KYC): When you submit documents to verify your identity — required for withdrawals above ₱50,000 — ph996 collects and stores those verification materials.
• Platform usage: Technical and usage data is collected automatically as you browse and interact with ph996, through server logs and analytics tools.
• Cookies and tracking technologies: ph996 uses cookies and similar technologies to enhance your experience and gather analytics. See Section 10 for full details.
• Customer support: When you contact ph996 support via live chat or email, the content of your communications is recorded and stored.
• Third parties: ph996 may receive data about you from payment processors, identity verification services, and fraud prevention providers.

5How ph996 Uses Your Personal Data

ph996 processes your personal data for the following purposes:

• Account creation and management: Creating and maintaining your ph996 account, authenticating your identity at login, and managing account settings.
• Service delivery: Enabling you to place bets, play games, make deposits, and receive withdrawals on the ph996 platform.
• Identity verification (KYC/AML): Fulfilling our obligations under anti-money laundering regulations and confirming that players meet the age and eligibility requirements for ph996.
• Fraud prevention and security: Detecting and preventing unauthorised access, account fraud, bonus abuse, and other prohibited activities outlined in the ph996 Terms and Conditions.
• Customer support: Responding to your queries, resolving complaints, and improving our support processes using historical interaction records.
• Promotions and marketing: Sending you relevant offers, bonuses, and promotional communications about ph996 — but only where you have given your consent or where we have a legitimate interest to do so. You can opt out at any time.
• Responsible gaming: Monitoring gaming patterns to identify signs of problem gambling and, where appropriate, intervening with tools or outreach in line with our Responsible Gaming policy.
• Regulatory compliance: Meeting our legal and regulatory obligations under Philippine gaming law, the Data Privacy Act, and other applicable regulations.
• Platform improvement: Analysing usage patterns and technical data in aggregate to improve the features, performance, and design of the ph996 platform.

6Legal Basis for Processing

ph996 processes your personal data on the following legal bases under the Data Privacy Act:

• Contractual necessity: Most data processing at ph996 is necessary to fulfil our contract with you — i.e., to deliver the gaming and sportsbook services you signed up for.
• Legal obligation: Some processing is required to comply with our regulatory obligations, including KYC, AML, and responsible gaming duties.
• Legitimate interests: ph996 processes certain data (such as usage analytics and fraud monitoring) in pursuit of our legitimate business interests, provided these do not override your rights.
• Consent: For marketing communications and certain cookies, ph996 relies on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of processing already carried out.

7Data Sharing & Third Parties

ph996 does not sell your personal data to any third party. We may share your data with the following categories of recipients, strictly on a need-to-know basis and only to the extent necessary for the stated purpose:

• Payment processors: GCash, Maya, GrabPay, bank partners, and card networks — to process deposits and withdrawals in pesos.
• Identity verification providers: Third-party KYC and AML compliance services used to verify your identity and screen for sanctions or watchlist matches.
• Gaming platform providers: Game studios and platform technology partners who supply the games and betting engines powering ph996. These providers receive only the minimum data required to deliver game outcomes and record results.
• IT and infrastructure providers: Cloud hosting, data storage, and cybersecurity service providers who maintain the technical infrastructure underlying ph996.
• Regulatory authorities: The Philippine gaming regulatory authority, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other government bodies, where disclosure is required by law.
• Legal and professional advisers: Lawyers, auditors, and compliance consultants engaged by ph996, subject to professional confidentiality obligations.

8Data Retention

ph996 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The general retention periods applied by ph996 are as follows:

• Account and identity data: Retained for the duration of your account and for a period of five (5) years after account closure, in compliance with AML and gaming regulatory requirements.
• Transaction and financial data: Retained for five (5) years from the date of each transaction, as required by Philippine AML regulations.
• Gaming activity data: Retained for up to two (2) years after your last active session, for dispute resolution and responsible gaming monitoring purposes.
• Support communications: Retained for two (2) years from the date of the last communication, unless a longer period is necessary due to an ongoing complaint or legal matter.
• Marketing consent records: Retained until you withdraw consent and for a reasonable period thereafter as evidence of the consent.

When personal data is no longer required, ph996 will securely delete or anonymise it in a manner that prevents reconstruction of your identity.

9Security Measures

ph996 applies a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and ph996 servers.
• Encrypted storage of sensitive data fields, including financial and identity information.
• Role-based access controls that limit internal access to personal data to staff who genuinely need it to perform their duties.
• Regular security audits, penetration testing, and vulnerability assessments of the ph996 platform.
• Multi-factor authentication options for player accounts.
• Real-time fraud and anomaly detection systems that monitor for suspicious activity.
• Staff training on data protection obligations and secure data handling practices.

Despite these measures, no online platform can guarantee 100% security. ph996 encourages players to use strong, unique passwords for their accounts, to keep their login credentials confidential, and to contact us immediately at support@ph996.click if they suspect any unauthorised access.

10Cookies & Tracking Technologies

ph996 uses cookies and similar tracking technologies (such as pixel tags and session tokens) to operate the platform, remember your preferences, and gather analytics data. Here's a breakdown of the types of cookies used:

• Strictly necessary cookies: Required for the platform to function — for example, keeping you logged in and maintaining your session. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and display options, to personalise your experience on ph996.
• Analytics cookies: Used to understand how players use the platform in aggregate — which pages are visited most, where navigation breaks down, and how features perform. This data is anonymised where possible.
• Marketing cookies: Used only with your consent to track the effectiveness of ph996 promotional campaigns and to present relevant offers. You can opt out of marketing cookies at any time through your account settings or browser settings.

You can control non-essential cookies through your browser settings. Blocking certain cookies may affect the functionality of some parts of the ph996 platform.

11Your Data Rights

Under the Philippine Data Privacy Act (RA 10173), you have the following rights with respect to your personal data held by ph996. To exercise any of these rights, contact the ph996 Data Protection Officer at dpo@ph996.click.

ph996 will respond to verified data rights requests within 15 business days. Complex requests may take longer, in which case we will inform you of the expected timeline. We may need to verify your identity before processing a request to protect against fraudulent submissions.

12Minors

ph996 does not knowingly collect personal data from individuals under the age of 21. Our registration process includes age verification steps to prevent underage access. If ph996 discovers that personal data has been collected from a minor, we will immediately delete that data and close the associated account.

If you are a parent or guardian and believe that a person under 21 has provided personal data to ph996 without your consent, please contact us at support@ph996.click and we will take prompt action.

13Cross-Border Data Transfers

Some of the third-party service providers used by ph996 — including cloud hosting providers and game platform operators — may be located outside the Philippines. When personal data is transferred outside the country, ph996 ensures that adequate protections are in place, including:

• Contractual clauses requiring the receiving party to comply with data protection standards equivalent to those under Philippine law.
• Transferring only the minimum data necessary for the specific processing purpose.
• Conducting due diligence on the data protection practices of receiving parties before engaging them.

ph996 does not transfer personal data to jurisdictions with inadequate data protection regimes without implementing appropriate safeguards.

14Changes to This Privacy Policy

ph996 may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or data processing practices. When material changes are made, we will notify registered players via email or by posting a prominent notice on the ph996 platform at least 7 days before the update takes effect.

The "Last Updated" date at the top of this page reflects the most recent revision. We encourage you to review this policy periodically. Your continued use of ph996 after any update constitutes acceptance of the revised Privacy Policy.

15Contact Us & Data Protection Officer

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a privacy concern, please contact the ph996 Data Protection Officer:

• Data Protection Officer Email: dpo@ph996.click
• General Support Email: support@ph996.click
• Live Chat: Available 24/7 on the ph996 platform
• Website: ph996.click

If you are not satisfied with ph996's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, the supervisory authority responsible for the enforcement of RA 10173.